All bookings made direct though the operator will be charged the full amount including the Levy at the time of booking, unless otherwise discussed with the operator. All bookings via a booking agent payments will be determined by the bookings agent’s policy which may include full payments, or deposits only. If full payment is not made at the time of booking, credit card and customer contact details are needed to secure the booking.

Cancellations made less than 48 hours before travel will attract a 50% cancellation fee at the Operator’s discretion.
Cancellations made less than 24 hours before travel will attract a 100% cancellation fee and no refund at the Operator’s discretion.
Booking rescheduling made less than 72 hours before travel may be subject to a re-booking fee (payable immediately upon rebooking)

Crystal & Behana – 8 years
RapidBoard & Spillway – 12 years

24hrs a day, 7days a week, all year.

Humour & a sense of adventure. Sunscreen, Shoes – Runners are best, Gropro & Attachments (must be hands free) & a bit of extra cash if you would like to purchase your photos/video or merchandise

We accept your challenge and cater to everyone’s pace, size, ability & age. With our 3 options available you can choose an adventure you’ll enjoy to push your limits

Not on our Canyon Experiences. A competent level of swimming will be required for Rapid Boarding.

1-36 guests

1:6, 2:12, etc (+ Photographer) We always have a guide with you to show you the way and help find those hidden gems that make this experience amazing!

Due to current health restrictions from COVID 19, all guests have to meet us in the car park area relative to your booked tour. Please check to confirm with us the day before your arranged tour.

Cancelations due to certain conditions and limitations; including but not limited to dangerous conditions and insufficient client numbers Cancellations made by Cairns Canyoning/Rapid Boarders will entitle the customer to a full refund of the amount paid if booked direct though the operator, Please note that if the customer made the booking for travel through a booking agent all refunds of deposits and booking fees are to be obtained directly from the booking agent. Such booking agent may at their discretion retain a booking fees less than or equal to 100% of the price.

River boarding is a physically demanding white water adventure therefor some medical conditions, impairments or disabilities may exclude participants from participation for safety reasons including but not limited to pregnancy etc. Participants should disclose any medical conditions (including allergies) at time of booking.
Any uncertainty of medical/ physical conditions we recommend you seek advise of a medical practitioner prior to booking.

All participants have to complete water confidence training, which could potentially involve swimming a grade 2 rapid prior to the tour. If unable to complete the training for whatever reason, individuals will not be able to participate in the tour.

Guests wanting to book an activity should be over 18 years of age. People aged 12 years and over can participate, but will need to be accompanied by a parent / guardian.
Every participant must sign a liability release form prior to commencing the trip. Passengers under the age of 18 years must have a parent or guardian sign on their behalf.